Leaders in all fields-business, medicine, law, government-make crucial decisions every day. The harsh truth is that they mismanage many of those choices, even though they have the right intentions. These blunders take a huge toll on leaders, their organizations, and the people they serve.
Why is it so hard to make sound decisions? We fall victim to simplified mental routines that prevent us from coping with the complex realities inherent in important judgment calls. Yet these cognitive errors are preventable. In Think Twice, Michael Mauboussin shows you how to recognize-and avoid-common mental missteps, including:
-Misunderstanding cause-and-effect linkages
-Aggregating micro-level behavior to predict macro-level behavior
-Not considering enough alternative possibilities in making a decision
-Relying too much on experts
Sharing vivid stories from business and beyond, Mauboussin offers powerful rules for avoiding each error. And he explains how to know when it's time to think twice-to question your reasoning and adopt decision-making strategies that are far more effective, even if they seem counterintuitive.
Master the art of thinking twice, and you'll start spotting dangerous mental errors-in your own decisions and in those of others. Equipped with this awareness, you'll soon begin making sounder judgment calls that benefit (rather than hurt) your organization.
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[美]迈克尔•莫布森(Michael J. Mauboussin),哥伦比亚商学院教授,圣塔菲研究所核心成员,研究领域横跨心理学、竞争策略、金融、管理、复杂系统理论等,是当代复杂科学领域的领军人物,曾获得美国“商学院年度杰出教授”、“卓越教学奖”等奖项。
现任美盛资产管理公司首席投资策略师,曾任瑞士瑞信银行董事总经理兼美国分行首席投资策略师,在金融服务业工作超过25年,曾入选“全美投资分析师”、《华尔街日报》“全明星分析师”、“华尔街最有影响力人物”。
文章常见于《时代》《福布斯》《华尔街日报》《哈佛商业评论》《财富》等,另著有《魔鬼投资学》《期望投资学》等畅销书,作品被翻译成14种语言出版,并入选《商业周刊》“年度十佳商业书”、“史上百大经典商业书”等。
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即使是个体层面最善意的行为,也会导致系统层面意想不到的后果,这是长期以来被公认的。但是,出于某些原因,决策挑战仍然存在。首先,与以往相比,我们的现代世界中存在更多相互连接的系统。所以,我们遇到这些系统的次数更多,最有可能的情况是,它们会带来更大的后果。第二,我们仍然试图凭借对因果关系的天真理解来解决复杂系统中的问题。
许多来自不同领域的学者研究了因果性,他们大多数一致认为,要宣称X引起Y,必须满足三个条件。第一,X必须发生在Y之前。第二,X和Y之间是函数关系,包含要求因果具备两个或多个值。 …… 最后的条件是,对于X引起Y而言,不能存在一个同时引起X和Y的因素Z。
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