An enlightening look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances. The book uses stories, examples, and sample dialogues to provide solutions to communication problems both at home and in the workplace. Guidance is provided on identifying and articulating feelings and needs, expressing anger fully, and exploring the power of empathy in order to speak honestly without creating hostility, break patterns of thinking that lead to anger and depression, and communicate compassionately. These non-violent communication skills are fully explained and can be applied to personal, professional, and political differences. Included in this new edition is information on how to compassionately connect with oneself.
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马歇尔·卢森堡博士由于在促进人类和谐共处方面的突破成就,2006年他获得了地球村基金会颁发的和平之桥奖。卢森堡博士早年师从心理学大师卡尔·罗杰斯,后来他发展出极具启发性和影响力的非暴力沟通的原则和方法,不仅教会了人们如何是个人生活更加和谐美好,同时解决了众多世界范围内的冲突和争端
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非暴力沟通的第一个要素是观察。将观察和评论混为一谈,别人就会倾向于听到批评,并反驳我们。非暴力沟通是动态的语言,不主张绝对化的结论。它提倡在特定的时间和情境中进行观察,并清楚地达观察结果。例如,它会说“欧文在过去的5场比赛中没有进一个球”,而不是说“欧文是个差劲的前锋”。
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