Chip and Dan Heath, the bestselling authors of Switch and Made to Stick , tackle one of the most critical topics in our work and personal lives: how to make better decisions.
Research in psychology has revealed that our decisions are disrupted by an array of biases and irrationalities: We’re overconfident. We seek out information that supports us and downplay information that doesn’t. We get distracted by short-term emotions. When it comes to making choices, it seems, our brains are flawed instruments. Unfortunately, merely being aware of these shortcomings doesn’t fix the problem, any more than knowing that we are nearsighted helps us to see. The real question is: How can we do better?
In Decisive , the Heaths, based on an exhaustive study of the decision-making literature, introduce a four-step process designed to counteract these biases. Written in an engaging and compulsively readable style, Decisive takes readers on an unforgettable journey, from a rock star’s ingenious decision-making trick to a CEO’s disastrous acquisition, to a single question that can often resolve thorny personal decisions.
Along the way, we learn the answers to critical questions like these: How can we stop the cycle of agonizing over our decisions? How can we make group decisions without destructive politics? And how can we ensure that we don’t overlook precious opportunities to change our course?
Decisive is the Heath brothers’ most powerful—and important—book yet, offering fresh strategies and practical tools enabling us to make better choices. Because the right decision, at the right moment, can make all the difference.
From the Hardcover edition.
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奇普•希思(Chip Heath),斯坦福大学商学院组织行为学教授。与丹·希思共同著有全球畅销书《让创意更有黏性》(Made to Stick)。
丹•希思(Dan Heath),杜克大学社会企业发展中心(CASE)高级研究员,前哈佛商学院研究员,Thinkwell(思睿)新媒体教育公司创办人之一。
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拓宽选择空间; 把假设放到实验中检验; 做出决策时,留出一段时间来思考; 做好出错的准备。
面临选择时,思维狭隘限制了你的选择范围; 分析选项时,证实倾向使你收集有利于自己的信息; 做出选择时,短期情绪常使你做出错误判断; 接受后果时,对未来的走势太过自信。
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